At Prizely, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide when using our Services, including:
- Contact information (e.g., name, email address, phone number)
- Account credentials (e.g., username, password)
- Profile information (e.g., profile picture, biography)
- Payment information (processed through secure third-party payment processors)
- Communications with us (e.g., customer support inquiries)
1.2 Automatically Collected Information
When you use our Services, certain information may be collected automatically, including:
- Device information (e.g., device type, operating system, unique device identifiers)
- Log data (e.g., IP address, browser type, pages visited, time spent)
- Location information (with your consent)
- Usage information (e.g., features used, content viewed, interactions)
- Cookies and similar tracking technologies
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our Services
- Processing transactions and fulfilling rewards
- Verifying your identity and preventing fraud
- Communicating with you about updates, promotions, and support
- Personalizing your experience and delivering relevant content
- Analyzing usage patterns to enhance our Services
- Complying with legal obligations
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share information with third-party vendors who assist us in providing our Services (e.g., payment processors, analytics providers).
- Business Partners: We may share information with our business partners to offer you certain products, services, or promotions.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- With Your Consent: We may share information for any other purpose disclosed to you with your consent.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices. Please notify us immediately if you become aware of any unauthorized access to your account.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Objecting to or restricting certain processing activities
- Requesting portability of your personal information
- Withdrawing consent (where processing is based on consent)
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
6. Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or through other communication channels. Your continued use of our Services after such modifications constitutes your acknowledgment of the modified policy and agreement to abide by it.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
privacy@prizely.com